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In this position, you are responsible for running and automating the customers’ environment. Your responsibilities are building pipelines, development, setting up and managing SQL environments, setting up (other) environments and automating deployments. You work closely with the service team to ensure that customers are constantly receiving the best solutions. How can it be more efficient, smarter or simply better? Towards customers you act as an initiator. Clicking is something you can’t accept; you make sure that all adjustments come from the pipeline (as it should be). Furthermore, the organisation is still investigating what benefits Azure can add for them. Logically, you play a central role in this process. It’s up to you to apply improvement opportunities, using the Azure platform.
Listed your responsibilities are:
In addition, the organisation believes in focus, both in theory and practice. That’s why you’ll get a training program and knowledge development fully focussed on the Microsoft cloud. Individually or in groups you follow training courses. On top of that you regularly visit fairs and seminars that appeal to you.
Obviously Azure is a big part of your role. The organisation is looking for an Azure evangelist: a person that knows Azure offers and ensures to be constantly up to date on new functionalities to ensure the organisation can keep on working with the newest offers that meet the standards as a front running data-science as a self-service platform.
You will be working with amongst others:
Kubernetes and Datadog are used as legacy products. .NET and C# are used as backend programming languages. Furthermore SQL and Python are part of the tooling. Within Azure Blob storage is used. The team works Agile.
This company helps their customers with the (often occurring) lack of insight regarding customer experience. There is often a lack of insight into what works well and what doesn’t when focussing on achieving measurable improvements. This organisation focusses on helping their clients achieve a measurable improvement in their CX initiatives. Clients are supported with actionable insights, with a huge impact on both revenue growth and loyalty, uncovering CX data insights faster, deeper and better.
Because the customer of today has more power than ever before, companies are responsible for acknowledging their needs. If companies make sure interactions are running smooth and continuously improving, they will increase their customers’ happiness. This organisation believes that the only and golden way to create an accurate view of that is impacting CX, is to enrich every interaction with journey-specific data and connect CX to business value: support companies in a systematic journey-improvement cycle, that increases customer happiness and loyalty, and decreasing churn and operational costs.
Examples of (big) customers are: Aegon, Ziggo, VGZ, Bol.com, CZ and ASR.
The product development team consists of 3 backend developers, 2 frontend developers, 1 tester, 1 product owner & 1 UX designer. The manager describes the team as a passionate group of people who challenge each other to create a high-quality platform that focuses on easily providing insight into the value of customer data. The team members share an innovative and ambitious way of working.
The culture within the company and team can be described as young and dynamic, with an informal and open way of communicating. People are very ambitious and with good work ethics. Employees often have long employment records, which they contribute to the dynamic and international environment.
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